How much is the shipping cost?
Please calculate at the following page.
How to use App
Background becomes blank when I tap “Quote request”
It doesn’t translate.
App uses Google translate. It can’t translate some pages because of the page structure.
I can’t access to some U.S. sites such as Coach.com and Abercrombie.com
Some sites don’t allow access from outside of U.S.A.
But there are some ways to access to those sites and request Assisted Purchase service.
This page explains how to do it.
How to shop at Amazon Japan?
You can request Shopping Assistant for Amazon Japan using US Buyer App. It is very easy. Just capture the item page and send a email. And you requested a quote.
(2)Go to Amazon Japan
There is a English Page in Amazon Japan. URL is https://www.amazon.co.jp/ref=nav_logo?language=en_US
You need to search by Japanese. Use Google translate and copy and paste the word in amazon search box.
US Buyer's Assisted Purchase Service
I haven’t received quotation.
We send quotation within one business day after we received quote request.
It will be e-mailed from delivery@hiveage. Please make sure the e-mail doesn’t go into spam holder.
I agreed with the quotation. How do I pay?
Please tap invoice link in “Quote from US Buyer e-mail”.
Tap “MAKE PAYMENT” on the invoice page. We accept Credit cards, Paypal and bitcoin.
How long does it take to receive my order?
Usually it is about 2 weeks. But it is longer depending on your shipping address.
Can you buy from Japan?
Yes! We have a partner in Japan so we can buy at any store in Japan for you.